Marketing Specialist Intern - LogicMonitor

June 2021 - August 2021

• Conducted a landscape analysis and highlighted competitor’s key lacking attributes.


• Extrapolated data from Google Sheets into Data Studio to build dashboards for presentation purposes.


• Crafted social media marketing campaigns for a SaaS centric company to generate traffic (Organic/Paid) across LinkedIn, Spiceworks, Reddit, Facebook, etc.


• Tracked PPC ad performance for effectiveness and implemented A/B testing for Google/Bing RSAs.


• Increased image tagging by 22% via WordPress to increase SEO placement & accessibility.

Research Interviewer Intern - Nielsen

April 2021 - June 2021

• Utilized organization and communication skills to liaise with the panel on a range of issues.


• Coded calls for better probing using Avaya.


• Practiced exceptional customer service and telephone etiquette.


• Maintained participant's engagement throughout short or medium length surveys with low to medium complexity.

Client Service Representative - Bank of America

February 2019 - Arpil 2021

• Opened and closed personal and small business accounts with the upmost transparency to exceed client’s expectations while exceeding sales goals by an average of 15% of quotas.


• Coached a new hire and took on new responsibilities outside my role while successfully delegating tasks to colleagues to meet mutual goals.


• Communicated across departments via email to solve obstacles from fraud prevention to client experience.


• Accurately maintained records of each transaction and ensured all documentation and paperwork was filed while following compliance protocols.


• Processed simple & complex transactions while building customer experience rapport.

Mobile Sales Consultant - Best Buy

August 2017 - February 2019

• Communicated information about the quality, value, and style of products to influence consumer buying decisions.


• Maintained knowledge of current promotions, policies regarding payment and exchanges, and security


• Activated smartphones and opened cellphone (Family/Individual/Business) plans for consumers in-store.


• Utlized POS systems effectively to reduce client wait times.

Sales Associate - Sears, Roebuck and Co.

March 2017 - August 2017

• Handled transactions in different forms of payments and coupons.


• Handled cash transactions accurately to prevent shortages in the drawer.


• Mainted drawer below certain amounts and closed the registers accurately to match the paper trail.


• Communicated with consumers the policies and other information necessary to for transparency.

Sales Associate - EXPRESS

March 2017 - May 2017

• Maintained merchandise in a presentable fashion to increase sales.


• Opened credit card applications in an effective manner.


• Handled cash while accurately giving out the correct amount back.


• Helped clients with questions and/or concerns with a customer-centric mindset.

Hourly Retail Associate - Panera Bread

October 2016 - April 2017

Sandwich Artist - Subway

March 2016 - October 2016

Crew Member - McDonald's

August 2015 - November 2015